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Teleopti Best Practice Award 2010

Thank you all who voted in the Teleopti Best Practice Award 2010. You nominated three excellent cases to the final; KoçSistem, SJ and UkrSibbank.

The judging process was very hard for our jury since all three nominated companies provided excellent summaries of how effectively they were deploying their Teleopti implementations and enjoying consequent business benefits. 

Finally our jury picked a Teleopti Best Practice Award 2010 winner, UkrSibbank from Ukraine.

The jurys motivation was: 
For the overall positive impact on their business and service through the use of Teleopti CCC, and because of the passion for resourcing and for people that shows through, the winner is UkrSibbank!

 


Anastasiya Pashkova, 
Head of Call Processing Division, UkrSibbank

Read more here:

Country:

KoçSistem 

Turkey

Kuwait Finance House  

Kuwait

National Bank of Kuwait 

Kuwait

SJ

Sweden

UkrSibbank

Ukraine

VimpelCom

Russia

*Jury Members:
Ms. Tina Wahlroth, Senior Consultant at 4BR
Mr. Dominick J Keenaghan, President at Insights
Mr. Paul Smedley, Executive Director at Professional Planning Forum
Mr. Raj Wadhwani, President at ContactCenterWorld.com